Terms of service

Last updated: April 7, 2026

Overview

Welcome to Genz’s. By using our website and services, you agree to comply with the following terms and conditions.

The terms “we”, “us” and “our” refer to gen-z-sa. gen-z-sa operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). gen-z-sa is powered by Shopify, which enables us to provide the Services to you.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1 – Acceptance of Terms & Account Access

By using the platform, you agree to the terms and conditions set forth here. If you do not agree with any part of these terms, please refrain from using the website.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

Account responsibilities:

  • You must create a personal account to access certain services.

  • You are responsible for keeping your account information confidential and for any activities that occur under your account.

  • You may not transfer, sell, assign, or license your account to any other person.


Section 2 – Our Products

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer.

Section 3 – Orders and Payments

All orders are subject to availability and approval. When you place an order, you are making an offer to purchase. gen-z-sa reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until gen-z-sa confirms acceptance.

Additional order terms:

  • We offer secure payment options through the platform.

  • In case your order is declined or canceled, you will be notified, and any payments made will be refunded according to our refund policy.

  • We must receive and process your payment before your order is accepted.

  • Please review your order carefully before submitting, as gen-z-sa may be unable to accommodate cancellation requests after an order is accepted.

  • Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

  • You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.


Section 4 – Prices and Promotions

All prices listed on the website are inclusive of applicable taxes and may change without prior notice. Promotional offers are subject to specific terms and may be time-limited.

The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Additional pricing terms:

  • Prices, discounts and promotions are subject to change without notice.

  • Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties.

  • We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

  • You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores.


Section 5 – Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Section 6 – Intellectual Property

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by gen-z-sa, its affiliates or licensors and are protected by applicable patent, copyright and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on the Services without our prior written consent. All rights not expressly granted herein are reserved by gen-z-sa.

Section 7 – Optional Tools

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input. We provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Section 8 – Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

Section 9 – Relationship with Shopify

gen-z-sa is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with gen-z-sa. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and gen-z-sa. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with gen-z-sa.

Section 10 – Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our privacy policy. Because the Services are hosted by Shopify, Shopify also collects and processes personal information about your access to and use of the Services.

Section 11 – Feedback

If you submit any ideas, suggestions, feedback, or reviews, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose. You represent and warrant that you own or have all necessary rights to all Feedback you submit.

Section 12 – Errors, Inaccuracies and Omissions

Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders at any time without prior notice.

Section 13 – Prohibited Uses

You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful or malicious purpose, to violate any regulations or laws, to infringe upon intellectual property rights, to harass or harm others, to transmit false or misleading information, or to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services.

You also agree not to upload or transmit malicious code, reproduce or exploit any portion of the Services, collect or track personal information of others, spam or phish the services, or use any automated or AI tools to access the Services without our prior written consent. We reserve the right to suspend or terminate your account at any time if we determine that you have violated any part of these Terms.

Section 14 – Agents

This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. “Agent” means any software or service that takes autonomous or semi-autonomous action on behalf of any person or entity without direct supervision.

No Agent may access or interact with Services unless it identifies itself and operates in strict accordance with our requirements, including disclosing its name in all HTTP/HTTPS requests. We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.

Section 15 – Termination

We may terminate this agreement or your access to the Services in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

Section 16 – Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED BY GEN-Z-SA, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED ‘AS IS’ AND ‘AS AVAILABLE’ FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

Section 17 – Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL GEN-Z-SA, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE.

Section 18 – Indemnification

You agree to indemnify, defend and hold harmless gen-z-sa, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of your breach of these Terms, your violation of any law or the rights of a third party, or your access to and use of the Services.

Section 19 – Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 20 – Waiver; Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals.

Section 21 – Assignment

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

Section 22 – Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws in the jurisdiction where gen-z-sa is headquartered. You and gen-z-sa consent to venue and personal jurisdiction in such courts.

Section 23 – Changes to Terms of Service

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 24 – Contact Information

Questions about the Terms of Service should be sent to us at:

Genz’s KSA